News and events

A team at Newcastle Hospitals has been named as finalists for the RNCi's 'Commitment to Carers Award' in recognition of transforming information and guidance available for carers.

A team is led by equality and diversity lead Lucy Hall, and it is cited as 'transforming the trust’s culture after finding that carers were not always recognised, felt excluded from care or were given inconsistent information about their involvement in admission and discharge.'

The team’s comprehensive programme includes carer and young carer packs and posters, flexible visiting, and the provision of meals and fold-up beds for overnight stays.

Questions about carers in nursing assessments have been changed and guidance provided to all staff, along with initiatives to raise awareness.

Carers’ feedback has been positive, and they have reported improvements in their experience and wellbeing.

Congratulations to the whole team and good luck at the RCNi ceremony  on 3rd July!