Volunteering

Newcastle Hospitals encourages all staff and volunteers who are appointed to join the Trust to be fully vaccinated against COVID-19.

"Volunteers provide an added dimension to the support and care of mothers and babies. The contribution that volunteers make within the clinical environment enhances the overall delivery of care" As spoken by Matron, Special care Baby Unit, RVI.

The Newcastle Hospitals Trust values the involvement of local people as volunteers in activities that enhance the patient, visitor and carer experience, and also support staff in delivering high quality health care.

Your offer of voluntary help is very much appreciated, and you will receive a warm welcome no matter which area of volunteering you choose. 

Without our volunteers, we wouldn't be able to deliver the 'outstanding' care and service that we do today.


#IWILL YOUTH CAMPAIGN

Newcastle upon Tyne Hospitals Foundation Trust has made a pledge to the #Iwill campaign, that it will give young people living within our communities the opportunity to take part in volunteering within our hospitals. We do this by working with local schools and colleges to increase accessibility, particularly for underprivileged young people, and to place students in volunteer roles which will enable them to grow in confidence and ambition. For more information visit #Iwill Campaign

Frequently asked questions

What volunteer roles do you offer?

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Please be advised that due to COVID-19, the Newcastle upon Tyne Hospitals Foundation Trust have currently paused generic volunteering applications. We are focusing on roles which specifically support our services to deliver care and treatment during this period. As these roles develop they will appear within the "Current Opportunities" at the bottom of this page. 


In time, we hope to be able to re-introduce some of our previous roles which range from direct patient support to helping out in administration and support services.  Here is an example of some of these roles:

  • Administration Support
  • Activities and Companionship support
  • Children's Theatre Support
  • Dementia and Carer Support
  • Emergency Department Support
  • Events & Projects Support
  • Macmillan Centre Information Centre Support
  • Mealtime Support
  • Meet and Greet Volunteer
  • Paediatric Physiotherapy Group Support
  • Patient Group Support
  • Patient Survey
  • Play Support Volunteer
  • Pop-Up Shop Volunteer
  • Postnatal Ward Support
  • Speech & Language Therapy Unit Support
  • Story Teller
  • Trolley Run

And many more…..

What kind of commitment will you need from me?

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As a volunteer there are no obligations and you are free to take on as much or as little volunteer tasks as you wish, all that we ask is that you commit to a minimum of 1 x 4hr set shift per week for a minimum of 6 months.

Who can apply?

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Most of our opportunities require a minimum age of 18 years however some roles are suitable for over 16's.  Under 18's will be required to complete a consent form which should be signed by a parent or guardian.


Why do I need to complete an application form?

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It is a requirement of the NHS that you complete an application form for us to obtain your details and also to ensure that we match you with an appropriate volunteering role.

Why do I have to have employment checks?

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Due to the nature of volunteering in the NHS we need to undertake employment checks on anyone working, paid or unpaid on our premises, in order to protect patients and staff.

I have not worked before – who can supply my references?

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We require two references from individuals who have known you for at least three years. These can be from employers, but if you have not recently been employed these can be from other sources such as teacher or tutor, religious or cultural leader, case worker, community or social worker or family doctor. Friends, close relatives and family friends are not permissible and will not be accepted. We must have two references and they must cover at least a three year period. If you are unable to provide two references, or they do not cover three years we will be unable to accept your application.

Why do I need a health check?

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It is important for us to establish that you are fit to undertake the role you are volunteering for and to identify if any modifications are required to assist you to undertake the role.

How long does the application process take?

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Currently it is taking between a week to 6 weeks for applications to work their way through the process. 


How will you contact me?

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The majority of our contact will be through email, so please make sure that you provide us with an email address if possible, and do keep checking your emails.

Current Opportunities

Mealtime Support Volunteer

Freeman Hospital & RVI

Volunteers must be aged 16+

The Purpose of the Role

To support staff in ensuring that patients receive nutrition in a timely and comfortable way.  Volunteers will assist with opening packages, and will engage in conversations and will provide encouragement to eat.

Duties include:

  • Take direction from staff as to which patients require assistance
  • Helping patients to choose meals and fill out order cards
  • Offering support to serve meals, refreshments and snacks
  • Offering support or prompting patients to eat, helping to ensure food is cut up, packets opened and easily reached.
  • Keep patient water jugs filled and provide tea and coffee
  • Make staff aware immediately if a patient has any clinical concerns

Available Shifts:

Weekend and Weekday meal times: 11:30 - 13:30 or 16:30-18:30 

To request an application pack, please click on the "Apply" button and type "Mealtime" in the email subject box.

APPLY

Chemotherapy Day Unit Support Volunteer

Newcastle Hospital @ Cramlington, Manor Walk Clinic

Volunteers must be 18+

Northern Centre for Cancer Care (NCCC) now has a Chemotherapy Day Unit which provides its patients living in the Cramlington, Blyth and surrounding area easy access to  chemotherapy or supportive treatments respectively.

The Newcastle Hospitals @ Cramlington is located in the South Mall of the Manor Walks Shopping and Leisure Centre.  The clinic is run by experienced clinical staff from the Newcastle Hospitals and offers patients living in and around the Cramlington & Blyth areas the same exceptional care that our Award-winning Trust is internationally renowned for.

Purpose of the Role

You will support staff in creating a friendly, welcoming and helpful environment for patients and will assist in ensuring that this busy day unit maintains a seamless flow of patient care and delivers an exceptional patient experience. During treatment sessions, you can provide reassurance and comfort to anxious patients, serving refreshments and snacks, as well as organising group activities, such a general knowledge quizzes to help pass the time and create a positive and supportive patient experience.

Fridays 08:30-12:30 or 12:30-16:30.

To request an application pack, please click on the 'Apply' button and type CRAMLINGTON in the email 'subject' box.

APPLY

Emergency Department Support Volunteer

Royal Victoria Infirmary (RVI)

Volunteers must be 21+

The prime role of the Emergency department volunteer is to form part of a dedicated team of volunteers offering support to staff and non-medical assistance to patients accessing our emergency services. 

This is not a clinical role and you will not be shadowing or assisting staff however volunteering in this demanding environment will expose you to many aspects of the Emergency Department so being calm and composed in these situations is essential

Description of main tasks specific to the placement: 

  • Keeping patients up to date with developments concerning their wait
  • Cleaning/tiding and making beds within assessment bays one patient has vacated
  • Helping patients contact relatives/friends/carers and explaining how to get to the Emergency Department
  • Helping visitors to find their family member or friend if they have been admitted
  • Serving refreshments
  • Escorting patients to other departments/wards
  • Arranging Taxis for patients
  • Running errands to other wards or departments
  • Spending time with patients who are on their own
  • Seeking help if patients in the triage area require medical assistance

Available shifts Monday to Sunday 20:00- Midnight

To request an application pack, please click on the 'APPLY' button and type 'EMERGENCY' in the 'subject' box. 

APPLY

Volunteer Drivers - Community Cardiac Rehabilitation Service

About the Community Cardiac Rehabilitation Service

During the first few weeks after Patients come home from hospital, they are invited to take part in-group sessions at local community settings that include exercise, relaxation and healthy lifestyle advice. Specialist nurses, physiotherapists and health and fitness staff run these sessions.

Purpose of the role:

To provide home-to-home transport to patients attending one of the Community Cardiac Rehabilitation for patients who are unable to drive or have difficulty accessing our Rehabilitation Service. 

All fuel costs and additional expenses are refunded and full training is provided. 

To become a volunteer driver, you will need to:

  • Hold a valid, full UK driving licence with no more than six penalty points
  • Have access to a car with a minimum of four doors
  • Have fully comprehensive insurance
  • Undertake a Disclosure and Barring Service (DBS) check (funded by the Trust)
  • Undertake a Driver Health Assessment (funded by the Trust)
  • Take part in our on-line volunteer induction training programme


Picking up local people and transporting them to and from one of the following clinics:   

  • Mondays 09:00-12:15 - Westgate Community College
  • Mondays 13:15-15:30 - Galafield Centre, Newbiggin Hall  
  • Tuesdays 10:00-12.15 - East End Pool, Byker 
  • Wednesdays 13:00-15:30 - Kenton Sports Centre 
  • Thursdays 09:00-12:15 - Galafield Centre, Newbiggin Hall 
  • Thursdays 13:30-15:30 - Westgate Community College 
  • Fridays 09:00-12:15 - East End Pool, Byker  
  • Fridays 13:00-15:00 - Kenton Sports Centre  

Minimum commitment = 1 morning or afternoon per week

To request an application pack, please click on the 'Apply' button and type DRIVER in the email 'subject' box. 

APPLY

MediCinema Volunteer

RVI

MediCinema improves the difficult reality of being in hospital or places of care for patients and their families by bringing them genuine movie-going experiences to make them feel better. By creating a true cinema experience MediCinema aims to enrich the lives of patients, many of whom are critically ill or disabled and spend extensive periods of time in hospital or undergoing treatment.

This volunteer role involves assisting at each screening by collecting patients from the ward and assisting them to the MediCinema, pushing wheelchairs and hospital beds as required, then returning patients to their ward once the film is over. To ensure patient safety throughout the film, two NHS nurses are hired for every screening.

If you are looking for a role that brings immediate benefit and pleasure to patients, one that enables you to see the real difference you’re making to their lives, then volunteering at MediCinema located at the RVI Hospital could be for you!

Sessions available

  • Thursdays 5.00pm - 8.00pm
  • Saturdays 1.30pm – 4.30pm (children’s movies) 
  • Saturdays 6.00pm – 9.00pm

You must be able to commit to a minimum of 2 screenings per month, for a minimum of a year. Volunteers need to be aged 18+.

To request an application pack, please click on the 'Apply' button and type MEDICINEMA in the email 'subject' box. 

  

APPLY

Volunteer Retail Assistant

Freeman Hospital, Freeman Road, High Heaton

Time Commitment:  1 x 3 hour shift per week for a minimum of 6 months. 

Days Available: Mondays - Sundays 

Shifts Available: 10am-1pm, 1pm-4pm or 4pm-7pm

We are now looking to recruit volunteers to support the day to day operations of the shop and to create a pleasant shopping experience for patients, visitors and staff.

You'll need to have a friendly personality and good communication and listening skills. This is an ideal opportunity if you want to make new friends and develop your skills and experience in a hospital and retail environment. Experience of working in retail/customer service would be an advantage but is not essential as training and support will be given.

To register your interest, please click on the 'Apply' button below.

Apply

GNCH Pop up Shop Volunteer

Royal Victoria Infirmary

Shifts:   9:30am 1:00pm or 1:00pm - 4:30pm Monday to Fridays

Minimum requirement:  3.5 hour shift per week

The Great North Children's Hospital (GNCH) at the RVI in Newcastle is one of the 4 largest children's hospitals in the UK. GNCH cares for poorly or injured children from Newcastle, Gateshead, North Tyneside and Northumberland and also provides highly specialised care for all children in the North East and North Cumbria with severe or long-term illnesses. As an internationally leading research centre, clinicians at GNCH work side by side with research staff to constantly improve treatments for all childhood diseases.

The Hospital has a charity the GNCH Foundation supports the work of GNCH, the foundation are always looking for ways to raise funds and recently GNCH have set up a pop ups hop within the hospital selling GNCH merchandise to staff, patients and visitors.

We are looking to recruit friendly and approachable people to volunteer in the GNCH Pop up Shop located in the main foyer of the Great North Children's Hospital. Previous retail experience would be beneficial but is not essential as training and support will be provided. The role requires the volunteer to maintain the smooth running of the pop up shop and will include welcoming customers,  recommending suitable shop items that best satisfy their needs, managing payment transactions and ensuring that the merchandise displays are topped up and look attractive. 

To register your interest, please click on the 'Apply' button below.

Apply

Oncology Unit Support Volunteer

Northern Centre for Cancer Care, Cumberland Infirmary, Carlisle

The Northern Centre for Cancer Care North Cumbria provides non-surgical cancer services to the local population on the site of the Cumberland Infirmary in Carlisle.

It brings huge benefits to people who need to access our services in north Cumbria as the majority of adult patients will now receive care closer to home in state-of-the-art facilities.

Purpose of the Role

The NCCC Outpatients is a very busy department providing a wide range of consultant and nurse led clinics. The role will require the volunteer to support staff in creating a friendly, welcoming and helpful environment for patients attending the outpatients department and assist in ensuring that this busy department maintains a seamless flow of patient care and delivers an exceptional patient experience

Shifts

Monday to Friday, 9am-12:30pm, 12:30-4pm or 4pm-7pm 

To request an application pack, please click on the 'APPLY' button and type Oncology in the email 'subject'

APPLY

Trustee Opportunities

Have you ever thought about being a trustee for a local charity? It can be a great opportunity for you to put something back into a cause you believe in, help an organisation with your professional knowledge and expertise and also provide you with development opportunities.

There are several local infrastructure organisations that promote trustee opportunities:

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