Information Management and Technology is the provider of all digital technologies and systems used in the Trust. The directorate also supports a number of regional collaborations, including the Great North Care Record.
Information Management & Technology
Join our team and become a #NewcastleDigitalHero
There’s never been a more exciting time to take up a rewarding career in digital with the Information Management & Technology team at Newcastle Hospitals!
Digital is the future of healthcare and key to the modernisation of health and social care services and Newcastle is fully embracing this opportunity, working closely with our transformation teams.
Newcastle Hospitals, one of the biggest healthcare trusts in the country, is one of only eight NHS organisations to have achieved HIMSS stage six. HIMSS is the global standard for digital maturity.
Sounds impressive right? Well, this is the next step on our journey and we need digital professionals to help us continue to improve and reach new heights.
That’s where you come in.
We need passionate and skilled people to join our team and become a #NewcastleDigitalHero.
It’s a great place to work and develop your career. But don’t just take our word for it. Check out our videos featuring some of the team and listen to what some of our clinicians have to say about digital at Newcastle Hospitals and take a look below at some of the roles available now.
We hope to welcome you on board soon!
“The most amazing thing about life and the most beautiful thing is making a difference in the life of people and for me to have that opportunity to know that I am making a difference in the life of our patients, in the life of people in our community, in our city, is fantastic and something that I treasure.”
“It’s great teamwork and I love helping others and if I can help a member of staff I know the patient’s going to get the best treatment as well.”
“My job involves bringing to life transformational projects, bringing in systems that will help the Trust perform better and more efficient in delivering services to our patients."
“As part of the application support I work with a programme called SystmOne, which is a digital programme for clinical staff so they can get access to a patient’s record securely."
“I’ve been here for 20 years and I don’t think I would leave. The job that I do I absolutely love. The team that I work with is great, the healthcare workers we support, it’s just a really, really good place to work."
“It’s just one of those jobs where no two days are the same. You can be in a classroom one day delivering training to a nurse and then supporting nursing staff or clinicians, any member of staff out in the wards and departments, you don’t get two days the same."
“In my job I have the opportunity to work with amazing people teaching computers, helping people to understand their patients and their needs.
“It’s exciting. It’s dynamic. It’s fun. You get to meet a lot of people, work in a lot of environments and conditions. So please come and join.”
Join our team and become a #NewcastleDigitalHero
Training and Adoption (3 Roles, 0 Vacancies)
This team works closely with clinical and operational teams to ensure a good understanding of systems and solutions. The team supports the induction and onboarding of new staff, specific support for new functionality and enhancing digital skills.
Adam - IT Trainer
Elaine - IT Trainer
IT Training Officer - Band 5
To support the Project Management Office Manager in designing, delivering and evaluating IT training in formal and informal environments, to both individuals and large groups of staff including virtual delivery.No current vacancies
Senior IT Training Officer - Band 6
As a Senior IT Trainer you will deliver training for new and existing IT systems, using multiple methods of delivery from large lecture theatres to individual sessions, to virtual delivery. Alongside delivering training, you will support end-users remotely or in their place of work, which can include offices, wards, theatres, clinics to name but a few. You will also liaise with project teams to coordinate training of new IT systems.No Current Vacancies
Digital Improvement Facilitator - Band 7
As a Digital Improvement Facilitator, you will be a key member and focal point of the Information Management and Technology directorate. You will provide leadership, advice, practical support, and education for all aspects of Digital Delivery and digital transformation change initiatives throughout the Trust.No Current Vacancies
Application Management (5 Roles, 0 Vacancies)
This team works closely with clinical and operational teams to ensure that solutions are designed to meet the functional needs of our services. They also support the development of new features to enhance the experience and efficiency of the application.
Chris - Application Support
Sarah Evans - Senior Software Developer
SystmOne Product Owner - Band 7
As a SystmOne Product Owner, you will be the solution expert providing system, process, and problem resolution expertise across the forty five Trust services using SystmOne. The post holder will plan, oversee and validate the integration of clinical information applications including the build and testing processes with other clinical and non-clinical applications across the Trust, promoting good software design and development practices, with a special focus on overall quality and performance. The post holder will lead a team of Developers and Application Support Officers, to support the delivery of all enhancements and fixes to the SystmOne product. Additionally the role will be part of project teams delivering large scale implementations and participate in risk assessment and escalation of incidents raised by users of the system.No Current Vacancies
Senior Technical Application Support Officer (SystmOne) - Band 4/5
The Trust is looking to recruit three Senior Technical Application Support Officers, to ensure that the Trust's implementation of Oracle Cerner Millennium (eRecord) applications and other clinical applications are supported, maintained and developed to support administrative data collection and clinical care. This is a Band 5 role, however applications are welcome to apply for the role as a Band 4, with an uplift to Band 5.No Current Vacancies
Junior Application Support Officer Band 4
As a Junior Application Support Officer you will be part of an established team set up to support the various applications that make up the Trust's eRecord, ICE and SystmOne solutions. The post holder will work with the Team Manager and Senior Analysts to assist in the translation of detailed code/report specifications into complex system changes within the SystmOne product set in accordance with our established change control process through development and testing domains.No Current Vacancies
eRecord Product Owner - Band 7
As an eRecord Product Owner, you will be one of three solution experts providing system, process, and problem resolution expertise across the full suite of Oracle Cerner Millennium applications and interfaces the Trust currently has deployed. The post holder will plan, oversee and validate the integration of clinical information applications including the build and testing processes with other clinical and non-clinical applications across the Trust, promoting good software design and development practices, with a special focus on overall quality and performance.No Current Vacancies
Senior Technical Application Support Officer - Band 5
As an Oracle Cerner Millennium Senior Technical Application Support Officer you will be part of a team dedicated to enhance the Trust's acute EPR (eRecord).No Current Vacancies
Programme Delivery (9 Roles, 1 Vacancy)
This function is made up of project managers, coordinators and business analysts who deliver the Trust-wide digital strategy. This team is supported by the Project Management Office, which provides governance, coordination, benefits management and risk management to the team.
Christian - Senior Project Manager
Megan Callaghan - Business Analyst
Project Co-ordinator - Band 4
The Project Co-ordinator will be an integral member of the eRecord Team, responsible for contributing towards the delivery of projects and co-ordinating project inter-dependencies, for the three electronic patient record systems in use at the Trust: Oracle Cerner Millennium, SystmOne and ICE. The Project Co-ordinator will be responsible for directing, organising and controlling project and PMO activity relating to eRecord.Apply here
Project Business Analyst - Band 7
We are seeking an experienced Business Analyst to join the team, on a fixed term 6-month contract. You will lead on strategically important projects and on furthering the culture of digital adoption within the Trust. You will work closely with clinical and non-clinical staff across the Trust to articulate business requirements, understand current and future states and help deliver solutions which improve patient care; ensuring the proposed solutions meet organisational needs and fit with Trust strategy.No Current Vacancies
Benefits Manager - Band 6
As our Benefits Manager you will be working closely with other change professionals and operational leaders to help define, profile, validate and plan for benefits realisation, providing support and challenge on the quality and viability of claimed benefits.No Current Vacancies
Project Management Office Planner - Band 6
You will be an expert in project, programme and portfolio management with Project Management Office (PMO) experience. This challenging and high profile role will require excellent strategy, planning, delivery and negotiation skills. In the role you will lead a small team of PMO analysts engaging with project managers and heads of services across the Trust.No Current Vacancies
Data Impact Manager - Band 6
As our Data Impact Manager you will work closely with a wide range of stakeholders, both clinical and non-clinical, and also suppliers and health professionals, to analyse and document requirements and solutions to support our online digital tool pathway. Your role will make an important contribution to the delivery of digital transformation and optimisation across the organisation.No Current Vacancies
Head of Projects - Band 8b
This is an exciting opportunity for an experienced Head of Digital Projects to join the Information, Management and Technology Directorate. This is a unique opportunity to lead the Trust to the next level of digital maturity. The position will allow for autonomy and scope for innovation and modernisation.No Current Vacancies
Business Analyst - Band 7
You will lead on projects which are strategically important and in developing the culture of digital adoption within the Trust. You will work closely with clinical and non-clinical staff across the Trust to articulate business requirements ensuring the proposed solutions meet organisational needs and fit with Trust strategy.No Current Vacancies
Senior Business Analyst - Band 8a
You will lead on projects which are strategically important and in developing the culture of digital adoption within the Trust. You will work closely with clinical and non-clinical staff across the Trust to articulate business requirements ensuring the proposed solutions meet organisational needs and fit with Trust strategy. You will line manage, mentor and support other Business Analysts in the team. Within the directorate you will sit alongside project managers and system developers, working together to drive the projects to completion.No Current Vacancies
Project Manager - Band 7
We are looking for a highly driven candidate with excellent communication skills and a desire to deliver fast paced change. Lead the planning and implementation of assigned projects. Identify project risks and determine mitigation actions or contingency plans. Ensure project completion, acceptance and handover criteria have been met.No Current Vacancies
Testing (4 Roles, 0 Vacancies)
This team works closely with programme delivery and application management teams to ensure all solutions and initiatives are released safely. They are responsible for the design and delivery of supporting test strategies. Clinical and functional testing are supported by the operational and clinical leads. There is a strong culture of ensuring clinical safety and compliance with national standards.
Test Lead - Band 6
This role is an integral part of the Business Solutions team, reporting and supporting the Test Manager across a broad range of projects. You will be responsible for the design, creation and execution of test scripts which fully cover all functional and non-functional requirements with a system under test. The Test Analyst is also responsible for supporting the creation of test plans in line with the overall Test Policy.No Current Vacancies
eRecord Lead Test Analyst - Band 6
Role responsibilities will include manual testing of new systems, upgrades and bug fixes. Requirements analysis. Test planning and preparation Creation of test scripts. Updating existing test scripts in Excel. Reporting and management of defects. Creation of test reports to approve releases into the live domain. Oversight, review and continuous improvement of testing processes. Automation of manual tests.No Current Vacancies
To work in a fast-paced, agile environment. Testing our eRecord PAS solution, web apps, devices and interfaces. The role requires a proactive and motivated individual, to ensure quality delivery of digital solutions.No Current Vacancies
eRecord Test Analyst - Band 5
Role responsibilities will include manual testing of new systems, upgrades and bug fixes. Requirements analysis. Creation of test scripts. Updating existing test scripts in Excel. Reporting and management of defects. Strong attention to detail with a thorough and robust attitude. Able to deal with tight deadlines and regular pressure to deliver releases into a clinical environment. Able to work remotely and with minimal supervision. Experience of working within the NHS would be beneficial.No Current Vacancies
IT Service Management (5 Roles, 0 Vacancies)
IT Service Management encapsulates two very distinct functions to support clinical and operational teams; they are our customer facing Service Support functions including the Service Desk, Switchboard and Desktop Services, providing Incident, Problem and Change Management function and Infrastructure Services providing the technical expertise to ensure the supporting Network, Telephony, End User devices and Data Centre service remain operational 24x7
IT Incident Manager - Band 6
We are looking for a highly motivated individual to own and champion Incident Management disciplines for the trust. You will be able to demonstrate excellent listening and communication skills with an ability to work under pressure and to deadlines. You will be required to continually develop your skills and knowledge to keep up to date with best practices relating to Incident Management.No current vacancies
Network and Telecoms Team Lead - Band 6
An opportunity has arisen to join the IT Infrastructure department as a Network and Telecoms Team Lead. The team are responsible for delivering and maintaining of a wide range of network and telephony technologies critical to the running of the Trust and delivery of patient care. The successful candidate will have extensive knowledge and experience of voice and data networks and IT communication technologies.No current vacancies
Cyber Security Manager - Band 8b
The Cyber Security Manager will act as the Trusts expert on cyber security protection, detection, response, and recovery. The Cyber Security Manager will be responsible for the strategic approach to cyber threat management and will lead the strategic planning of current and future IT security solutions, researching and reviewing industry best practice and upcoming changes to technology. The Cyber Security Manager will own and be responsible for the completion of the Data Security Assessment Toolkit in addition to working towards and maintaining Cyber Essentials (Plus) certification.No Current Vacancies
Trust Desktop Support Manager - Band 7
This challenging post will require the post holder (under limited direction) to oversee the management and development of the Trusts Desktop Support function throughout the sites that compromise the Trust. The post holder will also be expected manage the procurement, delivery, and management of all desktop computing meeting Trust requirements. The post holder will also be required to lead desktop support teams across all sites providing install and break fix to departmental SLA’s.No Current Vacancies
Cyber Security Analyst - Band 6
A challenging new role has arisen in IT Service Management for a Cyber Security Analyst to join a growing team responsible for continuously assessing and monitoring the security of Trust IT infrastructure, including firewalls, network switches, servers, VM environments, client machines and cloud services.No Current Vacancies
Systems Development (5 Roles, 0 Vacancies)
IT Development Manager - Band 8a
We are looking for an IT Development Manager, to lead our Bespoke Development team based at Regent Centre, Gosforth. The position would ideally suit a strong problem solver, capable of leading a team of technically skilled developers in delivering class leading solutions for our patients and employees. You will have worked in software development for several years and are now looking for a new challenge. In addition to people management, you will be technically strong and able to turn your hand to development when the need arises. You will lead a team of developers of various skillsets and report directly to the Head of Digital Delivery & Innovation and drive the development of software solutions, always delivering projects to the highest standards.No current vacancies
Advanced Software Developer - Band 7
As Advanced Software Developer, you will lead the development of bespoke software applications used to support the trusts clinical systems and to intergrade different IT systems used within the trust. You'll also provide technical expertise to inform the directorate on current IT solutions.No Current Vacancies
Software Developer - Band 6
As a Software Developer, you will develop bespoke software applications used to support the trusts clinical systems and to intergrade different IT systems used within the trust, as well as provide 3rd line support for existing software products developed by the department.No Current Vacancies
Associate Software Developer - Band 4
As an entry-level Associate Software Developer, you will be part of the Bespoke Development Team supporting a wide variety of applications used across the Trust, from smaller data collection pieces to large-scale clinically-important applications, which directly impact patient care and are used by all staff across the Trust. You will be an integral member of the team providing in-house bespoke software analysis, design, development, testing and software support, including rectifying bugs and faults.No Current Vacancies
Operating Systems Engineer - Band 6
An excellent opportunity has arisen for an Operating Systems Engineer to join our existing Interfaces and Integration team. This challenging role will require the post holder to develop and maintain internal interfaces and purchased interface software packages, determine and resolve problems occurring in interfaces and act as a technical liaison to users/vendors. Your role will make an important contribution to the delivery of digital transformation and optimisation across the organisation.No Current Vacancies
More digital jobs will be advertised soon so watch this space.
Why work at Newcastle Hospitals?
Watch for the perspective of the digital team as they explain why you should come and work at Newcastle Hospitals.
We are proud to have been inspected and rated twice consecutively as an 'Outstanding' organisation by the Care Quality Commission (CQC)
Hear what clinicians have to say about Digital at Newcastle Hospitals
Sharon - Clinical Educator
Sean - Clinical Nurse Specialist
Internationally recognised for healthcare excellence
Centre of excellence for staff development
Great staff benefits
Continually investing in the working environment
High standards of patient care
Near the countryside and coast
Good transport links